Payment Policy

At Performhybrid, we are committed to providing a secure and convenient payment experience for all our customers. This Payment Policy explains the payment methods we accept and how payments are processed.

Accepted Payment Methods

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal (where available)

The payment methods displayed at checkout may vary depending on your location and device.

Payment Security

Your security is our priority.

All transactions are protected using Secure Socket Layer (SSL) encryption and processed through trusted third-party payment providers. Performhybrid does not store or have access to your full credit or debit card details.

Currency

All prices on our website are displayed in British Pounds Sterling (GBP £) unless otherwise stated.

Payment Authorization

Payment is authorised and charged when you place your order.

Orders are processed only after payment has been successfully received.

Order Verification

To protect against fraudulent transactions, we may carry out additional verification checks before processing or dispatching an order.

If additional information is required, our customer support team will contact you using the details provided with your order.

Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Insufficient funds
  • Incorrect payment details
  • Bank authorisation issues
  • Security verification failure
  • Restrictions imposed by your payment provider

If your payment is unsuccessful, please try another payment method or contact your bank for assistance.

Taxes

Where applicable, prices include taxes required under UK law unless otherwise stated. Any applicable taxes or charges will be clearly displayed during checkout before payment is completed.

Refunds

Approved refunds will be issued to the original payment method used for your purchase.

Depending on your bank or payment provider, refunds typically appear within 5–10 business days after they have been processed.

Please refer to our Return & Refund Policy for more information.

Contact Us

If you have any questions regarding payments or billing, please contact us:

Performhybrid
James St
Westhoughton
Bolton BL5 3QR
United Kingdom

Email: info@performhybrid.co.uk
Phone: +44 7767 614297
Contact Page: https://performhybrid.co.uk/pages/contact